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ONLINE BOOK Winning Lifelong Customers With The Five Abilities®





Winning Lifelong Customers With The Five Abilities®

by Rick Wong

rating: 5.0 (5 reviews)


->>->>->>DOWNLOAD BOOK Winning Lifelong Customers With The Five Abilities®

->>->>->>ONLINE BOOK Winning Lifelong Customers With The Five Abilities®


Businesses don’t make decisions—people do. Most importantly, people make business decisions for personal reasons. Winning Lifelong Customers with The Five Abilities guides you over the five personal connection hurdles that lead to a successful sale with decision-makers and influencers.

The Five Abilities®

  • VISABILITY – Being seen in the right way, by the right people, at the right time.
  • CREDABILITY – Showing superior knowledge about your industry and that of you customers.
  • VIABILITY – Fitting the needs and abilities of both the seller and customer.
  • CAPABILITY – Delivering on the personal reasons people make business decisions.
  • RELIABILITY – Being accountable when the unexpected happens–and it always will.

Winning lifelong customers is the lifeblood of enterprise selling because it leads to repeat business and referrals that keep your business growing and profitable. The Five Abilities methodology teaches you how to master the personal side of selling in new and instantly memorable ways, leading you to make a habit of winning lifelong customers.

About the Author:

Rick Wong is the creator of The Five Abilities® sales methodology and the founder and CEO of The Five Abilities LLC, a sales consulting firm. He has spent more than 35 years growing revenue for Fortune 100 companies including American Bank Stationery, Hewlett-Packard and Microsoft. His sales success earned him global leadership roles as VP of Asia for Microsoft’s OEM Division and VP Global Device Partners, where his teams sold with partners throughout the world. Today Rick is a sales consultant for technology companies and serves as VP on the Board of Directors for Vision House, a non-profit company that serves homeless custodial parents with children in King County, Washington. You can connect with Rick and learn more at TheFiveAbilities.com.




Details:
rank: #884,314
price: $24.99
bound: 180 pages
publisher: Authority Publishing (March 27, 2017)
lang: English
asin:
isbn: 1935953745, 978-1935953746,
weight: 9.6 ounces (
filesize:

















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.Follow us on Facebook Follow us on Twitter Be connected with Linked In Follow us on Instagram Add us to your Chrome Browser RSS Feed LCT AwardsSubscribeDigital EditionAdvertise with usAbout us LCT Limousine, Charter & Tour #1 Source for operators Free Subscription Free Digital NewsVehiclesPeopleMoneyOperationsTechRegulationsResearchEventsLCT Connect QUICK LINKSNewsBlogPhotosVideosHow-To Guides & WhitepapersMagazineSuppliersDealer Showroom Operations How To Keep Winning Lifelong Customers Posted on May 26, 2016 by Jim Luff - Also by this author Post a comment Comments 1 Page 1 of 2 Panel moderator and Toronto operator Joe Ironi visits with an attendee at the Show session, titled Mastering The Art of Winning Lifelong CustomersSearch GO CXO Cloud Big Data Academy Videos More Innovation Security Software Data Centers Smart City All Topics Sections: Photos Videos All Writers Newsletters Forums Resource Library Tech Pro Free Trial Editions: US United States Australia United Kingdom Japan Newsletters Forums Resource Library Tech Pro Free Trial My Profile People Subscriptions My stuff Preferences Send a message Log Out Search GO Topics: CXO Cloud Big Data Academy Videos Innovation Security Software Data Centers Smart City All Topics Sections: Photos Videos All Writers Newsletters Forums Resource Library Tech Pro Free Trial Editions: US United States Australia United Kingdom Japan My Profile People Subscriptions My stuff Preferences Send a message Log Out The proliferation of social media and company websites has helped buyers become smarter and given them the ability to research products more thoroughlyDoes this seem extreme? Maybe"You need to figure out which one of those you're selling to, and sell the right way to them," Wong saidLAS VEGAS, NevOut & AboutWhile approaches such as shared cell numbers, post-trip follow-up calls and dedicated relationship managers help, the information needs to be shared with potential clients

Three Steps Towards Building Lifelong Customer Loyalty5In the era of information overload, at the end of the day customers pick who they want to work with."2We built our own reporting platform that allows our customers to have direct access to all their campaign metricsThe truth is, customer retention is just as important, if not more, to the longevity of your businessVideo: Five strategies for winning lifelong customers Are your salespeople having trouble landing big tech deals? Here are five strategies to help them close sales and land whales

14Affluent Travelers: What's The Difference? Luxury spenders are more driven by experiential and authentic experiencesYou are never doneThe tech sales representative plays more of a coordinator or quarterbacking role, because typically they need to bring in an expert to sell to a large number of people

Not that this should dissuade leadersYou need to go through a qualification process to ensure that you are viable for them, and they are viable for you, Wong saidHowever - as the authors, with their repeated references to journeys, make clear - it is anything butProviding a fun incentive or reward and adding a sense of urgency is key hereA strong sales representative is also open and responsive when a customer is unhappy, and can offer new solutions, Wong saidThe five abilities can also be used to sell yourself and climb the leadership ladder, Wong saidImage: iStockphoto/Tsyhun We do so by always focusing on our customers' needs

In order to correct this situation, Stewart, a well-known author who has written extensively about intellectual capital and knowledge management, and O'Connell, a consultant and co-author of How Excellent Companies Avoid Dumb Things,adopt a three-pronged approach rooted in extensive studies of the work of leading thinkers on the subject as well as their own researchAnd such is the volatility in the world today that more of the same must be, if not expected, then at least not beyond the bounds of possibilityIt is more a process of simply accepting the new ordersEven if youre not in a retail or in the business-to-customer space, you can still reward your best customers by building a reward, loyalty or referral programSouthwick offered his personal cell number to all large jobs, and any client who wants to be able to talk to the top boss in the companyAll Rights Reserved"Whether working in a company or with partners, I saw the same trendthere were always a handful of salespeople who just seemed to always know the right things to do, and seemed to be moving with intention," Wong saidGoodman said when a regular client goes “MIA,” he will call them to ask if everything is okay or if something happened that he is unaware ofWhen it comes to building trust, we are big proponents of transparencyand Canada TopicsHomeVehiclesPeopleMoneyOperationsTechRegulationsResearchLCT ConnectUberQuick LinksNewsBlogEvents CalendarPhoto GalleriesVideosHow-To ArticlesMagazineDealer ShowroomStoreSupplier DirectoryFast 40Largest Fleets ListsSite MapServicesSubscription ServicesAdvertiseAbout UsContact UsPrivacy PolicyEventsLCT ShowLCT ShowLCT EastLCT EastLCT SummitLCT SummitOther Related SitesAutomotive FleetFleet CentralLimo For SaleDriverless Vehicle NewsNLA 2017 Limousine, Charter & Tour 171bf2437f
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